Technical Support

Allows users to hide tickets to archives, view tickets or create new tickets.

Create Support Ticket

From App Center Homepage, click on Support ticket in left Menu and click on Ticket List. Click on button Create Ticket

Now fill your support ticket information. Click on button Submit when your form completed

Reply to Support Ticket

From App Center Homepage, click on Support ticket in left Menu and click on Ticket List. Click on view your support ticket need support

In ticket details. You will fill in the content to answer and attach the corresponding files for exchange. Then you select the reply icon button to send the content to the ticket

After reply

Support Ticket Archive

From App Center Homepage, click on Support ticket in left Menu and click on Ticket List. Click Archives Your support ticket needs to be archived

From App Center Homepage, click on Support ticket in left Menu and click on Archives to view archive tickets